The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Go Figure's use of personal information that you may submit to Go Figure through this website is governed by the Go Figure Privacy Policy.  Go Figure will not share any of your information, including contact information, with any third parties. 

  • Shipping & Delivery
  • We use USPS for our shipping, which usually takes 3 to 5 working days for delivery, not including weekends and holidays. You will receive an email from the post office with the tracking number when your order goes out. Please contact us if you need to arrange expedited shipping.

    We charge $13.00 for the first item, and $1.00 for each additional item, not including Alaska and Hawaii. Extra-heavy items such as sweaters and coats will have an extra shipping charge, and this will be indicated in the product description. Shipments to Alaska and Hawaii will have an additional shipping charge added.

    For orders of more than 8 to 10 pieces with several heavier items, we have to use an oversize box so the shipping rate increases by $20 for the east coast. Because our shipping calculation is more accurate for shipments to the east coast, we manually adjust west coast orders. This happens after an order is placed, but before we charge credit cards. 

    Regardless of location, if the shipping charge on an order is signifcantly higher or lower than what the actual shipping charge is, we will adjust it. If we need to charge you extra, will contact you before charging your card.

    The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the post office. On orders over $500, we send your package with signature confirmation. If requiring a signature upon delivery is an inconvenience, please contact us when you place your order. We can also insure packages upon request, and we will calculate the extra cost and give you a total before charging your card.

  • International
  • Go Figure ships merchandise to Canada. We are also happy to ship to US territories and other countries—just send us an email with your shipping information and the merchandise you'd like to purchase. We will contact you with the adjusted shipping costs and hold the merchandise for you. Credit cards are not charged until merchandise is processed, the shipping fees are calculated, and you've approved the total.

    Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of your products. Go Figure is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Sales Tax
  • Go Figure charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location to which the order is being shipped. This means California residents will be charged 8.50% sales tax. Non-California residents will not be charged sales tax.

  • Return Policy
  • All sales are final on clearance items (50% off or more). We cannot offer store credit or exchanges on these items. At this point, as we clear our inventory, ALL items are 50% or below and considered clearance.

    If you send something back without notifying us, we will be forced to deduct a 20% re-stocking fee from your refund/store credit. 

    In the event that you receive the wrong merchandise or a defective or damaged item, which hasn't been described in the product description, please contact us within 48 hours by phone or email. 

    Cancellations:  If you need to cancel an order, please contact us as quickly as possible.  We do our best to get your shipment out as quickly as possible.  Once a package has been shipped, we cannot cancel your order.

    About Color: At Go Figure, we do our best to represent product colors as accurately as possible in our photographs. Please be advised that an item’s color, as represented in the final image on your monitor, may look different from the actual product. This is due to conditions which are difficult to control, such as the camera, variations in lighting, and the color settings and calibration of your computer monitor. The color you see on your screen or printout is not a guarantee of the color of the actual product.

    About Measurements: We do our best to give accurate measurements. All our measurements are listed in inches. Sleeves are measured along the top of the sleeve, from shoulder seam to sleeve end. The length is measured from the top of the shoulder to the hem, for tops/jackets, etc. Since the widest part of the hips are in different places on different people, we don't usually provide the hip measurement. Most of our pants and skirts have elastic waistbands, and the maximum waist measurement is about the same as the widest part of the hips. Please call us if you need any additional help—we're happy to provide more guidance and measurements as needed.

    Go Figure reserves the right to change its payment, shipping, and return procedures at any time without prior notice to you.

  • Store Hours
  • We are available by phone daily from 11am to 6pm, pacific time. Call us at 415-221-7945.  If we don't answer when you ring, please leave a message and we'll return your call as soon as possible. Our email is